Return Policy
We want you to be 100% satisfied with your purchase. If you cannot get your PC to TV cable or converter to work, please email us at support@pctvcables.com .
You may return your opened or unopened cable for any reason within 30 days of your purchase date. All cables and accessories are subject to a 20% restocking fee.
You may return your PC to TV converter kit for any reason within 30 days of your purchase date. Converters are subject to a 15% restocking fee.
Requirements:
You
must return your merchandise with its original packaging and in new
condition. Please note that we cannot provide refunds for items that
have been damaged by the purchaser.
How To Return An Item:
1. Email us at support@pctvcables.com and request an RMA (Return Merchandise Authorization) number. Include your full name, purchase date and reason for return.
2. Ship the item to us freight prepaid at the address below. We recommend that you purchase delivery confirmation to confirm delivery of your return: We are not responsible for lost items.
PCTVCables.com
RMA #
3910 Fieldcrest Dr.
Riner, VA 24149
3. Please allow up to 7 days for your credit to appear on your account.



